7М11 Services(Education area)
7M111 Service area (Direction of training)
M149 Restaurant and hotel business (Educational program)
OP goal:
Preparation of highly qualified masters of science in management, research, teaching, design, expert fields of activity for the hospitality and service industries with competitive professional competencies and active citizenship
Formable learning outcomes:
Applies knowledge of the fundamentals of history and philosophy of science, pedagogy and vocational education, management psychology, combining them in a new way with elements of innovation, to implement the tasks of professional scientific and pedagogical activity;
Able to communicate in oral and written forms at an advanced level of proficiency in Kazakh, Russian, foreign languages to solve professional problems of interpersonal/intercultural interaction, motivated to communicate in three languages ;
Applies knowledge of the fundamentals of higher education pedagogy and vocational education in the implementation of educational policy objectives;
Applies knowledge of the methodology and methods of scientific and pedagogical research in professional activities based on their combination and adding original solutions;
Able to use the skills and abilities acquired during research in practical activities and defend his position taking into account the opinions of colleagues;
Able to develop, carry out comprehensive research, and evaluate the effectiveness of innovations in the hospitality industry;
Draws up and regulates, based on a holistic systemic scientific worldview, comprehensive operational, tactical and strategic plans for optimization and development of an enterprise, organization, institution in the hospitality industry, service sector;
Analyzes and evaluates information, services, activities, identifies problems in managing the activities of hotels and restaurants.;
Evaluates the level of customer service and develops measures to improve the quality of service in the professional field with the introduction of the latest achievements and its own innovative ideas;
Has the skills to use special information communications, research methods, technologies, software, equipment, equipment, and is able to create on their basis original ways of solving professional problems;
Ready to use modern technologies to create and provide restaurant and hotel products that meet consumer requirements;
Able to apply applied research methods in the field of formation and promotion of a hotel product that meets consumer requirements.
