7М11 Services (Education area)
7M111 Service area (Direction of training)
M137 Tourism(Educational program)
OP goal:
Preparation of highly qualified masters in the field of international and sustainable tourism in management, research, teaching, design, expert fields of activity for the tourism, hospitality and service industries, with competitive professional competencies and an active citizenship.
Formable learning outcomes:
Applies knowledge of the fundamentals of history and philosophy of science, pedagogy and vocational education, management psychology, combining them in a new way with elements of innovation, to implement the tasks of professional scientific and pedagogical activity;
Able to communicate in oral and written forms at an advanced level of proficiency in Kazakh, Russian, foreign languages to solve professional problems of interpersonal/intercultural interaction, motivated to communicate in three languages ;
Able to acquire new knowledge, skills and abilities important for professional activities in the field of international and sustainable tourism, use them and generate solutions based on them with elements of originality;< /p>
Organizes the effective work of the team of an enterprise, organization, institution in the tourism industry, hospitality, service sector, tolerantly perceiving social, ethnic, religious, cultural differences;
Analyzes and evaluates industry information, processes, activities, results in the professional field, identifying problems of resource provision, organization, management, development and generates effective solutions;
Draws up and regulates, on the basis of a holistic systemic scientific worldview, comprehensive operational, tactical and strategic plans for optimization and development of an enterprise, organization, institution in the tourism industry, hospitality, service sector;< /p>
Operates with a high degree of independence and originality the knowledge, skills, and abilities acquired during professional practical activities to develop effective solutions, defend one’s own position, taking into account the opinions of colleagues, the needs of different stakeholders;
Evaluates the level of customer service and develops measures to improve the quality of service in the professional field with the introduction of the latest achievements and its own innovative ideas;
Conducts research with in-depth study of the obtained data to solve scientific and practical problems in the professional field and effectively performs the functions of a teacher at a secondary specialized and higher educational institution;
Applies knowledge of the methodology and methods of scientific and pedagogical research in professional activities based on their combination and adding original solutions;
Creates critically analyzing and transmits information messages in the professional field for different target audiences with deep argumentation and presentation of own original ideas;
Has the skills to use special information communications, research methods, technologies, software, equipment, equipment, and is able to create on their basis original ways of solving professional problems;
