The department was established in 2007 to implement the educational programme ‘Tourism’. In 2009, for the first time in Kazakhstan, the enrolment for the educational programme ‘Restaurant business and hotel business’ was carried out.
Since 2010 on the postgraduate educational programme there is a master's degree on specialties 7M11101 - Tourism, 7M11102 - Restaurant business and hotel business and PhD on specialty 8D11102 - Restaurant and Hotel Business.
Educational programmes of the department:
Bachelor's degree
6B11101 – «Tourism»
6B11102 – «Restaurant and Hotel Business».
Master's programme
7M11101 – «Tourism»
7M11102 – «Restaurant and Hotel Business».
Doctoral studies
8D11102 – «Restaurant and Hospitality Business»
BACHELOR'S DEGREE PROGRAMMES
According to the results of training the graduate receives an academic degree: Bachelor in the field of services
Form of education: full-time (full-time with application of distance technologies on the basis of secondary professional and higher education).
Term of study:
EDUCATIONAL PROGRAMME 6B11102 – «RESTAURANT AND HOTEL BUSINESS»
Restaurant business and hotel business is one of the most perspective directions of modern economy. This speciality is in demand in the field of economics and marketing, management theory and information technologies, knowledge of foreign languages, knowledge of design and advertising. The study programme is based on the training of world-class specialists capable of showing effective results in the restaurant and hotel business. In this programme, students learn various forms of service and management in the restaurant and hospitality industry. Service-serving the public in various areas of daily life. It is a vast field in which you can fully explore various skills and your creativity.
Features of the educational programme:
Career prospects (occupations):
Graduates are able to apply professional knowledge in various service areas:
EDUCATIONAL PROGRAMME 6B11101 - ‘TOURISM’
Tourism is singled out by UNESCO as one of the most leading fields of vocational education. Therefore, the educational programme ‘Tourism’ today is very popular among students all over the world.
Tourism is a sphere of activity, which covers the whole range of services on recreation organisation: from accommodation of a client to formation of a unique excursion programme, compilation of a tourist route, satisfaction of consumer demand for tourist and sanatorium-resort services of citizens of Kazakhstan and foreign guests. This is a wide field for application of the most diverse skills and abilities, where you can fully reveal your creative potential.
Features of the educational programme:
Career prospects (occupations):
Graduates can apply professional knowledge in various spheres of tourism and service:
MASTER'S PROGRAMMES
As a result of the training, the graduate receives an academic degree: Master of Science in Services
Form of study: full-time
Term of study:
- 2 years on the basis of higher education (scientific and pedagogical direction) with the right to pedagogical activity in higher and secondary specialised educational institutions on the profile and admission to PhD doctoral studies. Educational programme code 7M11102
EDUCATIONAL PROGRAMME 7M11102 - ‘RESTAURANT AND HOSPITALITY BUSINESS’
The Master's programme provides more in-depth and specialised knowledge than the Bachelor's programme. Students are actively engaged in research work, analysing current trends and proposing innovative solutions for the hospitality industry, learning to be ready for continuous self-education and adaptation to the rapidly changing world of hospitality. This educational programme is for inquisitive, motivated, persistent, creative, communicative people who are able to make quick decisions, do research or want to open their own business (restaurant, coffee shop, hotel, hostel, etc.). The programme harmoniously combines theory with practice, focuses on managerial and business aspects of hospitality and covers a variety of topics: from finance and marketing to hotel/restaurant business management, including the Lux segment.
Features of the educational programme:
Our lecturers cover the key competences you need for a deep understanding of the structure of the industry's functioning, teach you to think creatively and make non-standard management decisions. Masters students will be able to analyse the role of the service, restaurant and hotel industry on the economic, socio-cultural environment and develop strategies focused on sustainable development of the industry and quality service for the consumer!
Career prospects (professions):
EDUCATIONAL PROGRAMME 7M11101 «TOURISM»
Compared to Bachelor's degree programmes, Master's degree provides more in-depth and highly specialised knowledge in the tourism industry. Students are actively engaged in research work, analysing current trends and proposing innovative solutions for the tourism industry, learning to be ready for constant self-education and adaptation to the rapidly changing world of tourism. This educational programme is for inquisitive, motivated, persistent, creative, communicative people who are able to make quick decisions, do research or want to open their own business (travel agency, tourist community, guest house, camping, camping ground, hotel with complex services on the coast, etc.).The programme harmoniously combines theory with practice, focuses on management and business aspects of tourism and covers a variety of topics: from finance and marketing to tourism business/tourist community management.
Features of the educational programme:
Our lecturers cover the key competences you need for a deep understanding of the structure of the industry's functioning, teach you to think creatively and make non-standard management decisions. Masters students will be able to analyse the impact of tourism on the economic, socio-cultural environment and develop strategies focused on sustainable development of the tourism industry and quality service for the consumer!
Career prospects (occupations):
- conduct research and analyse the tourism market, as well as business processes at the tourism and hospitality enterprise, or transfer their knowledge by working at a university/college
- plan and develop a demanded complex tourist product, form a tourist package
- to manage service operations in a travel agency/hotel, making an algorithm of servicing clients with different preferences with the orientation on high service
- start your own enterprise/business, develop its strategy and consistently achieve the realisation of goals and objectives
- manage the staff of your enterprise, based on the latest approaches and technologies, forming a corporate culture aimed at forming a cohesive team.
DOCTORAL EDUCATIONAL PROGRAMMES
By the results of the study the graduate receives an academic degree: PhD in the field of services
Form of study: full-time
Term of study:
- 3 years on the basis of scientific and pedagogical direction of Master's degree in the profile.
EDUCATIONAL PROGRAMME 8D11102 - ‘RESTAURANT AND HOSPITALITY BUSINESS’
The PhD programme in Restaurant and Hospitality Management is designed for researchers, entrepreneurs and practitioners with a strong analytical mindset. This programme is ideal for those who seek a deep understanding of the industry, are willing to be innovative in their approach to problem solving, and are confident in a high-tech and fast-paced business world.
The programme offers a balance of academic study and practical management skills in the restaurant and hospitality industry. Students will be engaged in exploring complex industry issues and will also have the opportunity to develop their own techniques and tools to optimise and modernise their existing business.
The training course includes the study of current global trends in the restaurant and hospitality industry, the basics of management, marketing, innovation and technology. Special attention is paid to the development of unique offers for the premium segment of the market, which will allow graduates to be one step ahead of the competition.
For those who see themselves not only as researchers but also as entrepreneurs, the programme will provide all the necessary skills to create and successfully develop their own hospitality business, be it a luxury hotel, an author's restaurant or an innovative start-up solution for the industry.
Features of the educational programme:
- The programme focuses on conducting basic and applied research that can make a significant contribution to the hospitality industry
- Students gain in-depth skills in research methodology, statistics and data analysis
- Working at the intersection of different disciplines allows you to look at the problems of the industry in a complex way, combining economic, sociological, psychological and other approaches
- Many research projects are carried out in close co-operation with business representatives, which allows combining theoretical knowledge and practical applications.
- As part of the programme, students are expected to publish extensively in peer-reviewed academic journals
- Trainees often have the opportunity to work with foreign supervisors, participate in international conferences and conduct part of their research abroad
Career prospects (occupations):
- Based on their qualifications, graduates can work in educational and research institutions, teach courses and conduct research in the hospitality industry
- The knowledge and skills acquired during their studies make graduates valuable to large hotel and restaurant chains, where they can take up positions as senior managers and directors.
- Professionals with this level of education often become sought-after hospitality consultants, helping companies to develop strategies, optimise business processes and innovate.
- In-depth industry knowledge and analytical skills allow graduates to successfully create and develop their own businesses in the restaurant and hospitality industry
- With the hospitality industry actively integrating new technologies, graduates can work to create and implement innovative solutions for hotels, restaurants and other businesses
- Globally, there are many organisations involved in hospitality and tourism. Graduates can join such organisations, working on strategic and research projects
- Given the role of tourism and hospitality in the economies of many countries, professionals with this qualification may be sought after by government bodies to develop policies and strategies in this field
