Educational programs

The department was established in 2007 to implement the educational program "Tourism". In 2009, for the first time in Kazakhstan, recruitment for the educational program "Restaurant business and hotel business" was carried out.

Since 2010, according to the postgraduate educational program, there has been a master's degree in the specialties 7M11101 — Tourism, 7M11102 — Catering and hotel business and a PhD in the specialty 8D11102 — Catering and hotel business.

Educational programs of the department:

Bachelor course

6B11101 — "Tourism"

6B11102 — "Catering and hotel business"

Master's degree

7M11101 — "Tourism"

7M11102 — "Catering and hotel business"

Doctoral studies

8D11102 – "Restaurant business and Hotel business"

BACHELOR'S DEGREE PROGRAMS

According to the results of the training, the graduate receives an academic degree: Bachelor in services

Form of study: full-time (full-time with the use of distance learning technologies based on secondary vocational and higher education)

The duration of the training:

4 years of secondary education
3 years of secondary vocational education
2 years of higher education

EDUCATIONAL PROGRAM 6B11102 – "RESTAURANT BUSINESS AND HOTEL BUSINESS"

The restaurant and hotel business is one of the most promising areas of the modern economy. This specialty is in demand in the field of economics and marketing, management theory and information technology, knowledge of foreign languages, knowledge of design and advertising. The training program is based on the training of world-class specialists who are able to show effective results in the restaurant and hotel business. In this program, students master various forms of service and management in the restaurant and hotel business. Service is the service of the population in various spheres of daily life. This is a vast area in which you can fully unleash various skills and your creativity.

Features of the educational program:

The innovative nature of learning
Practice-oriented courses
Trilingualism throughout the training
Advanced English, Turkish, Chinese, Italian
Certified booking and reservation courses in the service sector
Participation in the work of the Research Institute of Tourism within the framework of scientific projects
The opportunity to complete a foreign internship (Turkey, Russia), in restaurants, hotel complexes

Career prospects (professions):

Graduates can apply their professional knowledge in various fields of service:

Department of Tourism and External Relations of Almaty
akimats and state-owned enterprises
Kazakhstan Tourism Association (KTA)
Association of Travel Agencies of Kazakhstan (ATAK)
Kazakhstan Association of Hotels and Restaurants (KAGiR)
Hotel and restaurant business
Centers for the training of specialists in the hospitality industry
Organizations that book air tickets
Agencies and companies for the organization of leisure activities
The field of leisure and entertainment
resort business
sports and wellness service
Business administration
advertising services
The field of education

EDUCATIONAL PROGRAM 6B11101 – "TOURISM"

Tourism is singled out by UNESCO as one of the most leading areas of professional education. Therefore, the educational program "Tourism" is very popular among students all over the world today.

Tourism is a field of activity that covers the entire range of recreation services: from client accommodation to the formation of a unique excursion program, drawing up a tourist route, meeting consumer demand for tourist and sanatorium services for citizens of Kazakhstan and foreign guests. This is a wide field for the application of a wide variety of skills and abilities, where you will be able to fully unleash your creative potential.

Features of the educational program:

The innovative nature of learning;
Practice-oriented courses;
Trilingualism throughout the training;
Advanced English;
Certified courses for tour guides, electronic booking and reservation systems in the service sector;
Participation in the work of the Research Institute of Tourism within the framework of scientific projects;
The opportunity to complete a foreign internship (Turkey, Russia), in tour operator companies and government agencies of the Republic of Kazakhstan.

Career prospects (professions):

Graduates can apply their professional knowledge in various fields of tourism and service:

Department of Tourism and External Relations of Almaty;
akimats and state-owned enterprises; Kazakhstan Tourism Association (KTA);
Association of Travel Agencies of Kazakhstan (ATAK);
hotel and restaurant business;
centers for the training of specialists in the hospitality industry;
organizations that book air tickets;
rehabilitation centers for the disabled, providing services for organizing tourist trips for the disabled;
agencies and companies for the organization of leisure activities;
the field of leisure and entertainment;
resort business;
sports and wellness service;
Business administration;
advertising services;
The field of education.

MASTER'S DEGREE EDUCATIONAL PROGRAMS

According to the results of the training, the graduate receives an academic degree: Master of Science in the field of services

Form of study: full-time

The duration of the training:

2 years on the basis of higher education (scientific and pedagogical direction) with the right to pedagogical activity in higher and secondary specialized educational institutions according to the profile and admission to the PhD doctoral program. The educational program code is 7M11102

EDUCATIONAL PROGRAM 7M11102 – "RESTAURANT BUSINESS AND HOTEL BUSINESS"

The Master's degree program provides more in-depth and specialized knowledge compared to the bachelor's degree program. Students are actively engaged in research work, analyzing current trends and offering innovative solutions for the hospitality industry, learning to be ready for constant self-education and adaptation to the rapidly changing world of hospitality. This educational program is for curious, purposeful, persistent, creative, sociable people who are able to make quick decisions, do research or want to open their own business (restaurant, coffee shop, hotel, hostel, etc.). The program harmoniously combines theory with practice, focuses on managerial and business aspects of the hospitality industry and covers a variety of topics: from finance and marketing to management of the hotel/restaurant business, including in the Luxury segment.

Features of the educational program:

lectures from well-known professors (domestic and foreign) in this field, master classes from practitioners of the restaurant and hotel market, foreign partners;
international internships and internships in 5* hotels, restaurant chains;
additional diploma certificates to increase competitiveness in the labor market;
research work throughout the entire period of study on the most relevant topics of the hospitality industry (for the scientific and pedagogical direction);
experimental research work throughout the entire period of study (for the profile direction)

Our teachers cover the key competencies you need for a deep understanding of the structure of the industry's functioning, teach you to think creatively and make non-standard management decisions. Undergraduates will be able to analyze the role of the service sector, restaurant and hotel business on the economic, socio-cultural environment and develop strategies focused on the sustainable development of the industry and high-quality service for the consumer!

Career prospects (professions):

conduct research and analysis of the hospitality market, as well as business processes at a hospitality enterprise, or transfer your knowledge while working at a university/college
manage service operations at the hotel/restaurant, creating an algorithm for customer service with a wide variety of preferences with a focus on high service
open your own company/business, develop its strategy, concept and consistently achieve the goals and objectives
manage the personnel of your company, based on the latest approaches and technologies, forming a corporate culture aimed at forming a cohesive team

EDUCATIONAL PROGRAM 7M11101 – "TOURISM"

Compared to bachelor's degree programs, the Master's degree provides deeper and more highly specialized knowledge in the field of tourism. Students are actively engaged in research work, analyzing current trends and offering innovative solutions for the tourism industry, learning to be ready for constant self-education and adaptation to the rapidly changing world of tourism. This educational program is for curious, purposeful, persistent, creative, sociable people who are able to make quick decisions, do research or who want to open their own business (travel agency, tourist community, guest house, camping, camp site, hotel with a range of services on the coast, etc.).The program harmoniously combines theory with practice, focuses on the managerial and business aspects of the tourism sector and covers a variety of topics: from finance and marketing to management of the tourism business/tourist community, including in the Luxury segment.

Features of the educational program:

lectures from well-known professors (domestic and foreign) in this field, master classes from practitioners of the tourism and hospitality market, foreign partners
International internships and internships in tourism centers and hotels 5*
additional certificates to the diploma to increase competitiveness in the labor market research work on the most relevant topics in the field of tourism and hospitality

Our teachers cover the key competencies you need for a deep understanding of the structure of the industry's functioning, teach you to think creatively and make non-standard management decisions. Undergraduates will be able to analyze the impact of tourism on the economic, socio-cultural environment and develop strategies focused on the sustainable development of the tourism industry and high-quality service for the consumer!

Career prospects (professions):

conduct research and analysis of the tourism market, as well as business processes at a tourism and hospitality enterprise, or transfer your knowledge while working at a university/college
plan and develop a sought-after comprehensive tourism product, form a tourist package
manage service operations in a travel agency/hotel, creating an algorithm for customer service with a wide variety of preferences with a focus on high service
open your own company/business, develop its strategy and consistently achieve the goals and objectives
manage the personnel of your company, based on the latest approaches and technologies, forming a corporate culture aimed at forming a cohesive team

EDUCATIONAL DOCTORAL PROGRAMS

According to the results of the training, the graduate receives an academic degree: PhD in the field of services

Form of study: full-time

The duration of the training:

3 years on the basis of the scientific and pedagogical direction of the master's degree in the profile.

EDUCATIONAL PROGRAM 8D11102 – "RESTAURANT BUSINESS AND HOTEL BUSINESS"

The PhD educational program "Catering and Hotel Business" is designed for research scientists, entrepreneurs and practitioners with a pronounced analytical mindset. This program is ideal for those who seek a deep understanding of the industry, are ready to innovatively approach problems and feel confident in the world of high technology and fast business.

The program offers a balance between academic research and practical management skills in the restaurant and hospitality industry. Students will study complex issues of the industry, and will also have the opportunity to develop their own methods and tools for optimizing and modernizing existing businesses.

The course of study includes the study of current global trends in the restaurant and hotel business, the basics of management, marketing, innovation and technology. Special attention is paid to the development of unique offers for the premium segment of the market, which will allow graduates to be one step ahead of competitors.

For those who see themselves not only as a researcher, but also as an entrepreneur, the program will provide all the necessary skills to create and successfully develop their own business in the hospitality sector, whether it is a luxury hotel, an author's restaurant or an innovative startup solution for the industry.

Features of the educational program:

The program focuses on conducting fundamental and applied research that can make a significant contribution to the hospitality industry
Students gain in-depth skills in research methodology, statistics and data analysis
Working at the junction of various disciplines allows us to consider the problems of the industry in a complex, combining economic, sociological, psychological and other approaches
Many research projects are implemented in close cooperation with business representatives, which allows combining theoretical knowledge and practical applications
Within the framework of the program, students are expected to actively publish in peer-reviewed scientific journals
Students often have the opportunity to work with foreign scientific supervisors, participate in international conferences and conduct part of their research abroad

Career prospects (professions):

Based on the qualifications obtained, graduates can work in educational and research institutions, teach courses and engage in scientific research in the field of hospitality
The knowledge and skills acquired during the training make graduates valuable personnel for large hotel and restaurant chains, where they can occupy positions of top managers and directors
Specialists with this level of education often become in-demand consultants in the field of hospitality, helping companies develop development strategies, optimize business processes and introduce innovations
In-depth knowledge of the industry and analytical skills allow graduates to successfully create and develop their own business in the field of restaurant and hotel business
Given that the hospitality industry is actively integrating new technologies, graduates can work on creating and implementing innovative solutions for hotels, restaurants and other businesses
There are many organizations dealing with hospitality and tourism issues at the global level. Graduates can join such organizations by working on strategic and research projects.
Given the role of tourism and hospitality in the economies of many countries, specialists with such qualifications may be in demand in government agencies to develop policies and strategies in this area