7M11 Services
The education field
7M111 Service industry
Training directions
M147 Restaurant business and hotel management
Group of educational programs
EP purpose
Training of highly qualified masters of sciences in management, research, teaching, designing and expert fields of activity for the hospitality industry and service sector with competitive professional competencies and active citizenship.
Formed learning outcomes
- applies knowledge of the basics of history and philosophy of science, pedagogy and vocational education, psychology of management, combining them in a new way with elements of innovation, to implement the tasks of professional scientific and pedagogical activity
- capable of oral and written communication at an advanced level of Kazakh, Russian and foreign languages to solve professional problems of interpersonal/intercultural interaction, motivated to communicate in three languages
- applies knowledge of the basics of pedagogy of higher education, vocational education in the implementation of educational policy
- applies knowledge of methodology and methods of scientific and pedagogical researches in professional activity on the basis of their combination and addition of original decisions
- he is able to operate with the skills and abilities obtained in the course of research in practice and to defend his position taking into account the opinion of colleagues
- able to develop, carry out comprehensive research, and evaluate the effectiveness of innovation in the hospitality industry
- develops and regulates complex operational, tactical and strategic plans of optimization and development of the enterprise, organization, institution of the hospitality industry, service sector on the basis of a holistic system of scientific Outlook
- analyzes and evaluates information, services, activities, identifies problems in the management of hotels and restaurants
- assesses the level of customer service and develops measures to improve the quality of service in the professional sphere with the introduction of the latest achievements and their own innovative ideas
- he has skills of application of special information communications, research methods, technologies, software, equipment, equipment, is able to create on their basis original ways of solving professional problems
- ready to use modern technologies for the formation and provision of restaurant and hotel products that meet the requirements of consumers
- it is capable of application of applied methods of research in the field of formation and promotion of the hotel product that meets the requirements of consumers